Privacy Policy

 

 This Privacy Policy describes how Sweety Novelty, Inc. (“we” “us”, or “Sweety Ice Cream”) collects, uses, shares and protects information when you interact with our website (www.sweetyicecream.com), as well as our emails and social media accounts (“our websites”). This Privacy Policy explains our online information practices, including what information we collect, how we use that information, how we protect that information, and the choices you have with regard to our collection and use of your information. 


WHAT INFORMATION DO WE COLLECT?

Information you provide us

We may collect personal information from you when you directly provide it to us on or through our website. Our website may include features that allow you to provide us with contact information, such as your full name and email address, and other information about you. For example:

  • When you communicate with us, including via email, or respond to our communications

  • When you ask to receive online information from us, such as e-mail newsletters, e-mail updates, blogs, and other materials

  • When you participate in a contest, review, survey, sweepstakes or similar type of activity

In the event that you contact us with questions or requests, we may require additional information to provide answers or process your request, such as your phone number or address. 

You may also choose to submit information about you via other methods, including interaction with us via social media, including any posts, comments, pictures, videos and messages that you submit to us either via our social media sites (including by use of hashtags associated with us).  When you interact with us via social media, we collect your social media handle and basic account information. 

Information we automatically collect

When you visit our website, certain information about your use of our website is automatically collected. Much of this information is collected anonymously through cookies, web beacons, and other tracking technologies.  We sometimes also use statistical tools that operated by third party providers such as Google Inc. known as “analytical tools.” The information tracked through these mechanisms include the following:

  • Details regarding the device used to access our website, such as your IP address, and the type of operating system and web browser used.

  • How you use our website, such as what time you accessed our website, what the pages you visited, and how long you stayed on our website.

  • How you accessed our website, such as the other websites you may have visited before visiting our website and the links you may used to connect to our website.

  • How you interact with our e-mails, including whether you open or click links our correspondence.

  • Information that you make available to us on a social media platform, including your account ID or username and other information included in your posts.



HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you for the following purposes:

  • Providing you with services and support

  • Managing, operating, and improving our website

  • Growing our business

  • Responding to your communications, including questions, requests for information and complaints

  • Interacting with you (in ways that we are authorized to do so), including sending newsletters, updates and direct marketing communications and other materials 

  • Understanding how you use our website, including by generating and analyzing statistics

  • Sharing information with third-party service providers that provide services on our behalf which help us operate and improve our business

  • Maintain the security and integrity of our systems

We do not sell, transfer or otherwise disclose your personal information to unaffiliated third parties for their use in marketing directly to you. At times, we provide your personal information to third parties who provide services on our behalf. These entities are limited to using the information solely in connection with the specific services they provide for us.

We may disclose any personal information as needed if we are required to do so by applicable law or requested to do so by law enforcement or other government authorities. We may also disclose your personal information to third-parties if we have reason to believe that disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) cooperate in any legal investigation; (iii) identify, contact, or bring legal action against someone who may be violating any terms of use of any our website; or (iv) to protect our rights, privacy, safety or property. 

We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. 


COOKIES AND OTHER TRACKING
We may use cookie and other tracking technologies on our website to enhance your browsing experience by tracking the use of our website and its features. When you use our website, you are agreeing to our use and collection of cookies. Our use of cookies may also include the following: 

  • monitoring traffic

  • improving our website

  • enabling certain features on our website, such as remembering your preferences and settings

  • enabling the sharing of content from our website through social networking and other sites

Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. Refer to your browser help menu to learn how to disable cookies. If you delete your cookies or if you set your browser to decline cookies, some features of our website may not function properly or be available. 

Please note, your browser or device may include “Do Not Track” functionality, however, we do not currently respond to “Do Not Track” signals.

By using our website, you also consent to the processing of data about you by third-party providers of analytical tools used in connection with our website. This information will be used for the purpose of evaluating your use of our website, compiling reports on our website’s activity and providing other services relating to our web activity and Internet usage.


CHILDREN’S PRIVACY

Our website is not directed to children under the age of 13, and we do not knowingly solicit personal information from children under the age of 13. If we become aware that personal information from a child under the age 13 has been collected, we will use all reasonable efforts to immediately delete such information from our databases. If you believe your child has provided us with personal information, you may contact us to have this information deleted.

UNITED STATES OF AMERICA

Our website is maintained in the United States of America and intended for the use by residents of the United States of America only. All matters relating to our website is governed by the laws of the United States of America. By using our website, you authorize the export of your information to the United States and its storage and use as specified in this Privacy Policy regardless of the laws in your country of residence.

SECURITY

We employ security measures to protect the loss, misuse and alteration of information under our control. However, the Internet is not 100% secure and, while we take precautions to safeguard your information, we cannot guarantee the security of any information you transmit to us or provide online. 

THIRD-PARTY WEBSITES

Our website may contain links/references to other websites and other websites may links/references to our website.  We do not control such third-party websites and are not responsible for the privacy or security practices, or content of such websites. This Privacy Policy does not apply to third-party websites.  Please review the privacy policies of those third-parties directly to understand their practices.


CHANGES TO THIS PRIVACY POLICY

We reserve the right to make changes to or replace this Privacy Policy from time to time. Changes to our Privacy Policy will be posted here. Please check this page periodically for changes to this Privacy Policy. By your continued access or use of our website, your consent to the terms of the revised Privacy Policy.


OPT-OUT

You are at any time welcome to opt-out of receiving future e-mail messages from us and/or request that your information be removed from our databases. Please contact us with your request and we will process it in a timely manner. 


HOW TO CONTACT US

If you have questions, comments or concerns about our Privacy Policy please contact us by e-mail at hello@sweetyicecream.com. You can also do any of the following by contacting us at the same e-mail address:

  • Correct/Delete Information: to change, modify or delete your information from our databases

  • Child Privacy: to remove information collected from a child under the age of 13

  • Opt-Out: ask that we not send you mailings or otherwise contact you

  • Violations: report any violation of this Privacy Policy


EFFECTIVE DATE: February 13, 2020